Effective date: 15 July 2026
You are free to cancel your subscription at any time. There are no cancellation fees and no lock-in contracts.
3.1 How to cancel
You can cancel your monthly subscription in either of these ways:
- Through PayFast: Because your subscription is billed through PayFast, you can manage or cancel it directly. Log in to your PayFast account, or use the subscription-management link provided in your payment confirmation, to cancel future billing.
- By contacting us: Email us at nicholasvmbanjwa@gmail.com from the email address on your account and ask us to cancel your subscription. We will confirm your cancellation by email.
3.2 What happens when you cancel
- Cancelling stops all future monthly charges.
- You keep full premium access until the end of the billing month you have already paid for. You are not cut off immediately.
- After that paid period ends, your account returns to the free level. Your saved dream journal remains accessible to you unless you ask us to delete it.
3.3 Refunds on cancellation
Cancelling stops future payments but does not, by itself, refund a payment already made. Please see our Refund Policy for when refunds apply (including the 7-day money-back guarantee on a first payment).
3.4 Deleting your account and data
If you would like your account and stored dream content permanently deleted, email us at nicholasvmbanjwa@gmail.com and we will remove it, in line with our obligations under POPIA.
3.5 Contact
For any help with cancellation, email nicholasvmbanjwa@gmail.com.
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