Effective date: 15 July 2026
We want you to feel that Hearing God's Voice in Dreams gives you more value than you pay for. This policy explains when refunds apply.
2.1 Try before you subscribe
Every new user receives two (2) free dream interpretations before any payment is required. We encourage you to use these to decide whether the App is right for you before subscribing.
2.2 7-day money-back guarantee on your first payment
If you subscribe and are not satisfied, you may request a full refund of your first monthly payment within seven (7) days of that payment. Simply email us at nicholasvmbanjwa@gmail.com from the email address on your account, and we will refund that payment.
2.3 Renewal payments
- After your first month, the subscription renews automatically each month at R89.
- Renewal payments are not refundable once billed, because the service for that month has been made available to you.
- You can avoid future charges at any time by cancelling before your next billing date (see our Cancellation Policy). When you cancel, you keep access until the end of the month you have already paid for.
2.4 If the service fails
If you are unable to receive a dream interpretation because of a technical fault on our side, and we are unable to resolve it for you, we will refund the affected payment regardless of the 7-day period. Please contact us at nicholasvmbanjwa@gmail.com and we will make it right.
2.5 How refunds are made
- Approved refunds are processed back to the original payment method through PayFast.
- Refunds are usually completed within 5–10 business days, depending on your bank.
2.6 Your rights
This policy is in addition to any rights you have under the South African Consumer Protection Act. Nothing here removes those rights.
2.7 Contact
To request a refund or ask a question, email nicholasvmbanjwa@gmail.com.
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