Privacy Notice

Effective date: 15 July 2026 · Amended 22 July 2026 (voice input clarification) · Amended 7 October 2026 (testimonies, notifications)

This Privacy Notice explains how we collect, use, protect, and share your personal information when you use Hearing God's Voice in Dreams (the "App"), available at hearinggodsvoiceindreams.co.za. It is issued in accordance with the Protection of Personal Information Act 4 of 2013 ("POPIA").

We understand that the dreams you share with us are deeply personal. We treat them with the care that trust deserves.

1. Who we are

Nicholas Vuyisanani Lusawana (who writes under the pen name Nicholas V. Mbanjwa), trading as a sole proprietor from Krugersdorp, Gauteng, South Africa, is the Responsible Party for your personal information under POPIA.

Information Officer: Nicholas Vuyisanani Lusawana

Email: nicholasvmbanjwa@gmail.com

Website: hearinggodsvoiceindreams.co.za

All privacy questions, data access requests, and deletion requests should be sent to the email address above.

2. Information we collect

We collect only what we need to provide the service.

Account information

• Your email address, which you provide when you create an account.
• Your password, which is encrypted by our authentication provider. We never see, store, or have access to your password in readable form.

We do not ask for your name, physical address, identity number, or date of birth.

Dream content

• The text of the dreams you submit, and the interpretations produced for you.
• These are saved to your personal dream journal so that you can return to them.
• Voice input (optional). If you choose to use the "Speak your dream" feature, your spoken words are converted into text by your own device's built-in speech service (for example, Google's or Apple's dictation service — the same one your phone's keyboard uses). The App itself never records, receives, or stores any audio. Only the resulting text reaches us, and it is treated exactly like a typed dream. Your device vendor's own privacy terms govern the speech conversion step. Using your voice is always optional — you can type instead at any time.

Testimonies (optional)

• If you choose to share a testimony, we keep what you write (a short summary of your dream and what happened afterwards), the name you choose to show (or none, if you stay anonymous), and the permissions you ticked.
• A testimony is only published after a moderator has read it, and only with your express permission. Before review, an automatic check (run by Anthropic, see section 5) sorts it for the moderator — for example, to spot names, contact details or signs that someone may need care. It never publishes anything by itself.
• Moderators may lightly edit a testimony (for example, removing a surname or phone number) before publishing it. You can withdraw your testimony at any time from the Real Dreams tab, and it is immediately removed from view.

Notifications (optional)

• If you switch on notifications, we store a notification address for that device (issued by your browser or phone), two encryption keys that let only your device read our notices, which notices you chose, and a short device description (for example "Android · Chrome").
• Notifications are generic — for example "🙏 New prayer request". They never contain anyone's dream, prayer request, name or testimony.
• You can switch notifications off at any time under 🔔 Notifications. Signing out also switches them off for that device.

Subscription information

• Whether your account is free or premium, and the date your subscription began.
• We never receive or store your card or banking details. All payment information is collected and processed directly by PayFast, our payment provider. Your card details never pass through our systems.

Technical information

• Your IP address, used to protect the service from abuse and to apply fair usage limits.
• Standard server logs (time of request, general device/browser information) kept for security and troubleshooting.

3. Special personal information — and why we ask your consent

POPIA gives extra protection to certain categories of information, including a person's religious or philosophical beliefs and information about their health or wellbeing.

Because the App interprets dreams through a biblical and spiritual framework, and because dreams may reveal a person's beliefs, emotional state, or private struggles, the information you share may qualify as special personal information.

For this reason:

• We process your dream content only with your express consent, which you give when you create an account and agree to this Privacy Notice.
• You may withdraw that consent at any time by deleting your dreams, closing your account, or contacting us.
• We do not use your dream content to draw conclusions about your health, to profile you, or for any purpose other than producing your interpretation and saving it to your journal.

4. Why we process your information

We do not sell your personal information. We do not share your dream content with anyone for advertising or marketing.

5. Who processes your information on our behalf

We use trusted service providers ("Operators" under POPIA) to run the App. Each processes information only as needed to deliver the service, and is bound to keep it confidential.

Notification delivery: notifications are passed to your device by your browser or phone maker's own push service (for example Google, Apple or Mozilla). Each notice is encrypted so that only your device can read it — the push service only relays it.

Testimony moderators: testimonies you choose to share are reviewed by the Responsible Party and, where appointed, by a small number of moderators who sign in with their own accounts. Moderators can see only the testimonies sent for review — never your dream journal, email address, payments or any other information — and are required to keep what they read confidential. Testimonies that suggest someone may be in distress are seen only by the Responsible Party.

A note on voice input: when you use the optional "Speak your dream" feature, the speech-to-text conversion is performed by your own device's speech service (such as Google or Apple dictation), not by us or by any of the providers above. That service acts on your instruction, under your agreement with your device vendor — we never receive or handle your audio, only the text it produces.

6. Cross-border transfer of information

Your information is processed on servers located outside South Africa.

Our service providers listed above operate infrastructure in other countries, including the European Union and the United States. This means your personal information — including your dream content — is transferred across borders.

We have taken reasonable steps to satisfy ourselves that these providers are subject to data protection laws or binding agreements that provide a level of protection substantially similar to POPIA, as required by section 72 of the Act.

By creating an account and using the App, you consent to this cross-border transfer. If you are not comfortable with it, please do not submit dreams to the App.

7. How long we keep your information

You are in control of your dream journal. Every dream in your journal has a delete option, and deleting a dream removes it permanently from our database — not just from your screen.

When information is no longer needed, we delete it or de-identify it so it can no longer be linked to you.

8. How we protect your information

We take the security of your dreams seriously, and we apply the safeguards required by section 19 of POPIA, including:

• Encryption in transit. All communication with the App is protected by HTTPS.
• Row-level access controls. Our database is configured so that a signed-in user can only ever read or delete their own dreams. Your journal is not visible to other users.
• Passwords are never stored in readable form. They are encrypted by our authentication provider.
• Payment isolation. Card details are handled entirely by PayFast and never enter our systems.
• Restricted access. Only the Information Officer has administrative access to stored information, and only where necessary to operate or support the service.

No online service can promise perfect security, but we work to protect your information as if it were our own, and we will notify you and the Information Regulator if a breach ever occurs that puts your information at risk, as POPIA requires.

9. Your rights

Under POPIA, you have the right to:

• Access the personal information we hold about you.
• Correct information that is inaccurate or out of date.
• Delete your dreams (directly in the App) or request deletion of your account and all associated information.
• Object to our processing of your information.
• Withdraw your consent at any time, where processing is based on consent.
• Complain to us, or to the Information Regulator (see section 11).

To exercise any of these rights, email nicholasvmbanjwa@gmail.com. We will respond as promptly as we reasonably can, and within any period required by law. There is no charge for a reasonable request.

10. Children

The App is intended for users aged 18 and over. A person under 18 may only use the App with the consent and supervision of a parent or legal guardian. We do not knowingly collect information from a child without such consent. If you believe a child has provided us with personal information, please contact us and we will delete it.

11. Direct marketing

We will not send you marketing messages without your consent. Service messages relating to your account — such as sign-in confirmations, payment receipts, or important notices about the App — are not marketing and may be sent as part of providing the service. You can ask us to stop sending marketing at any time.

Email updates (optional): you may choose to receive emails with new teachings and news about the App — on the sign-up form, when the App asks you once, or at any time under ✉ Emails. Only if you say yes is your email address sent to our email service, MailerLite. Every email has an unsubscribe link, and you can also switch it off under ✉ Emails.

12. Complaints

If you have any concern about how we handle your personal information, please contact us first at nicholasvmbanjwa@gmail.com. We would genuinely like the chance to put things right.

You also have the right to lodge a complaint directly with:

The Information Regulator (South Africa)

Email: POPIAComplaints@inforegulator.org.za

Website: https://inforegulator.org.za/

13. Changes to this notice

We may update this Privacy Notice from time to time. Any material change will be posted on this page with a new effective date. Where the law requires it, we will ask for your consent again.

This Privacy Notice forms part of our Terms and Conditions. Last updated 15 July 2026.